After a briefing in March this year on using user data to train artificial intelligence models, which triggered protests from many users, Zoom earlier adjusted its terms of use, stating that it would not use user images, audio or discussion content for artificial intelligence training without the user's permission.
Prior to this, Zoom stated that it would use relevant data for artificial intelligence training with the user's consent for experimental services, includingIQ Meeting Summary automatically summarizes meeting highlights, and IQ Team Chat Compose automatically drafts email discussion content.However, the only options provided to users are "agree to the relevant terms of use and join the meeting" or "reject the terms and leave the meeting". Therefore, it is considered that users are forced to agree to provide their data content to Zoom.
After this adjustment, Zoom Product Manager Smita Hashim once againEmphasizeAll data will be obtained with user consent, and it is also stated that this data will only be used for artificial intelligence training to improve service functionality and accuracy, and that the data will not be provided to third parties. In addition, Zoom has also clearly stated in its terms of use that if users do not want to share their data content, Zoom will not use their data to train artificial intelligence.
In a similar situation, Google alsoUpdate its terms of service, emphasizing the right to upload public information to users for "reasonable" use in AI training. However, the reason for the greater controversy on Zoom is that many companies and businesses use Zoom to discuss internal matters, which has caused many users to worry that such information will become part of AI training content, leading to the exposure of internal data.
From the perspective of AI model training, continuous training with real-world data is crucial for improving computational accuracy. However, maintaining a supply of suitable data for training often becomes a conflict between the server and the user. Furthermore, varying data privacy regulations across regions may also impact the development of AI technology applications.
