Although the demand for remote work has decreased since the pandemic, many companies are still migrating services to the cloud and hoping to maintain the flexibility of hybrid workspaces. At VMware Explore 2023, VMware announced that its Anywhere Workspace platform, integrated with its multi-cloud strategy, will also incorporate modern artificial intelligence technologies to streamline user workflows and enhance the security of hybrid workspaces.
VMware emphasized that Anywhere Workspace is a hybrid office platform that integrates digital employee experience (DEX), virtual desktop (VDI), application infrastructure (DaaS) and unified endpoint management (UEM), and enhances security performance, allowing users to work remotely in a seamless and more secure manner through any device and at any location.
This integration of artificial intelligence technology, through the Insights and Playbooks features, which are built through extensive data training and machine learning, enhances Anywhere Workspace's data access and automatic problem-solving capabilities. Once Insights detects a service or application outage, it automatically notifies IT staff for troubleshooting and also informs users that the application is currently unavailable. Furthermore, the Playbooks feature assists IT staff in gradually resolving the issue, enabling them to more efficiently correct service outages and automating the troubleshooting process through analytical capabilities.
It was also announced that Apps on Demand, a cloud-based on-demand service, will allow businesses and developers to deliver cross-platform apps and management for VMware Horizon, Citrix, Azure, Amazon WorkSpaces, and Amazon AppStream 2.0.
In addition, VMware announced a collaboration with Intel to integrate the Workspace ONE management platform with Intel vPro cloud-native computing clusters to achieve more complete data security protection from the chip to the cloud. It also makes remote system management simpler, eliminating the need for additional architecture and management software to remotely manage laptop devices equipped with Intel vPro technology, and allowing system upgrades or vulnerability fixes to be scheduled at appropriate times.
Boeing currently uses the Workspace ONE management platform in the United States and more than 65 countries and regions around the world to manage the development and design work devices used by 14 employees worldwide, and provide appropriate application services to simplify the complexity of internal device management. At the same time, it can also reduce the difficulty of cross-border and diverse collaborative operations through SaaS software as a service.
