Uber Eats announced today (12/4) that it will hold a bilateral meeting with the Taiwan Food Delivery Industry Rights Promotion Alliance to discuss the protection of delivery workers' rights. A preliminary consensus has been reached on three principles and three requirements.
Although many details still need to be worked out, the basic rights protection for delivery workers has been achieved based on the free and flexible working model. It also became the first case in Taiwan where a labor union alliance and a delivery platform held a meeting to discuss related matters.
This meeting was facilitated through the active coordination and communication of the Taiwan Food Delivery Industry Rights Promotion Alliance through various channels, including the Ministry of Labor's dialogue platform. Uber Eats became a leader in food delivery industry opinion, demonstrating sincerity and action in dialogue, resolving the long-standing communication difficulties and disagreements between the platform and its food delivery partners and related labor unions, and aiming to promote regulatory and institutional recommendations at the central level.
The Taiwan Food Delivery Industry Rights Promotion Alliance is composed of the National Food Delivery Industry Union, Taoyuan City Online Platform Delivery Workers Union, Hsinchu City Platform Delivery Workers Union, Taichung City Food Delivery Platform Service Industry Union, Changhua County Online Platform Delivery Workers Union, Kaohsiung City Food Delivery Industry Union Preparatory Committee, Pingtung County Food Delivery Workers Union, etc. It aims to gather the strength of delivery workers and discuss improving the relevant rights of delivery partners based on three principles.
These principles include ensuring delivery partners maintain their core needs of "freedom, flexibility, and independence," establishing a nationwide system, and ensuring industry-wide consistency as a foundational standard for the future. The alliance has also reached preliminary consensus with Uber Eats on three key areas: minimum pay, basic rights protections appropriate for delivery work, and a process for reviewing and suspending delivery accounts.
