Samsung's new true wireless earbuds, previously unveiled alongside the Galaxy Z Fold6 and Galaxy Z Flip6Galaxy Buds3 Pro, reported earlierThere are quality issuesTherefore, shipment will be suspended and quality confirmation will be carried out. Shipment will be resumed after confirmation that there are no problems.
According to feedback from some consumers who received the Galaxy Buds3 Pro on the Reddit forum, the earbuds had problems such as the earbuds easily cracking. Samsung later confirmed this situation and decided to postpone the actual launch of these earbuds to August 8. At the same time, the products were also removed from sales channels such as Amazon.
Samsung said it will conduct evaluations using the highest standards and strengthen its quality control processes. It has currently suspended shipments to cooperating retail channels and will conduct more rigorous quality assurance before the Galaxy Buds3 Pro is actually delivered to consumers to ensure that this earphone product can be sold on the market with higher quality.
Samsung saidConsumers in South KoreaThey can get a replacement or a refund through their nearest service center, but consumers who have pre-ordered the Galaxy Buds3 Pro will have to wait at least another month to receive the earphones.
