Samsung announced last year that it would launchSelf-service repair plan, and cooperated with iFixit to provide repair tool kits suitable for Galaxy S series mobile phones and Galaxy Tab series tablet devices, and expanded the self-service repair program to South Korea, Brazil, Mexico, Europe and the UK market.AnnounceThe Galaxy Z Fold 5 and Galaxy Z Flip 5 launched this year are also included in the self-service mobile phone repair project.
In addition to the Galaxy Z Fold 5 and Galaxy Z Flip 5, Samsung also allows consumers to repair their own mobile phones, including the Galaxy S23 series flagship phones, Galaxy Tab S9 series tablets, and Galaxy Book2 Pro series laptops.
In addition to the US market, the self-service repair program is currently being implemented in South Korea, Brazil, Mexico, and in Europe in Belgium, France, Italy, the Netherlands, Poland, Spain, Sweden, and the UK. The program will be implemented in more European countries in the future to reduce the generation of electronic waste. At the same time, it will also allow more consumers who are capable of self-disassembly and repair to more conveniently repair products with genuine Samsung parts.
As for Samsung's self-repair program, it will cooperate with iFixit, ASWO, 2Service and other companies to provide special repair tools and Samsung-certified replacement parts. These include replaceable screens, glass back covers, and bottom connection ports for mobile phones, and replaceable top covers, bottom covers, screens, touchpads, power buttons with fingerprint recognition functions, and rubber feet for laptops.
Not only Samsung, but also companies including Apple, Microsoft, and Google have begun to provide self-service repair solutions in the United States and other regions, allowing consumers to repair problematic products by following the repair guides provided by the manufacturer and using authorized repair tools and parts.
