In response to the recent glitches that caused a global shutdown of Microsoft services and Windows devices to crash or restart, CrowdStrike earlier released a review report.displayDue to an error in the internal validator (Content Validator), one of the two updates containing incorrect data accidentally passed verification, affecting the computers that had been updated.
CrowdStrike stated that it will take subsequent measures to prevent similar problems from happening again, including more comprehensive testing of updated content and manual testing by local developers. It also includes confirming the correctness of updated content through content updates, rolling testing, stress testing, stability testing and other processes. At the same time, it will also strengthen the verification and inspection process and the subsequent error handling process.
CrowdStrike will also deploy updates in phases to prevent the recurrence of this global update disaster. At the same time, it will also give users more control over updates, allowing them to adjust system update periods to suit different businesses and avoid directly impacting business operations.
According to the description, one of the two updates contained approximately 40KB of incorrect data, but it accidentally passed the CrowdStrike service verification, resulting in an error in the operation of CrowdStrike's security threat detection tool "Falcon Sensor", which in turn caused the Windows operating system to crash with a blue screen.
As for the impact of this incident, not only did many people report that their Microsoft-related services were unable to operate normally, many Windows devices also experienced crashes and restarts. Airlines including American Airlines, United Airlines, Tigerair Taiwan, Jetstar, and Scoot were all affected. At the same time, the computer systems of hospitals such as National Taiwan University Hospital and Taipei Veterans General Hospital were also affected, but some situations have since resumed normal operations.
