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Chi Mei Hospital fully launches digital healthcare transformation with Microsoft Copilot to address healthcare workforce shortage

Author: Mash Yang
2024-07-12
in App, Market dynamics, Life, network, software
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According to data from Taiwan's Ministry of Health and Welfare and the Organization for Economic Cooperation and Development (OECD), the number of doctors in Taiwan is such that on average, each doctor needs to serve at least 500 patients, while in OECD member countries, the average number of doctors serving 3.6 patients is 1000. Therefore, in the face of the global shortage of medical personnel,Chi Mei HospitalStarting from the end of 2023, the development will be based on Microsoft Azure OpenAI services to create a series of "A+" Copilot applications, including "A+ Physician", "A+ Kidney Knight", "A+ Nurse", "A+ Pharmacist", "A+ Nutritionist", etc., to help medical staff improve work efficiency and further optimize the operation process.

Chi Mei Hospital fully launches digital healthcare transformation with Microsoft Copilot to address healthcare workforce shortage

Currently, the majority of Chi Mei Hospital's medical staff use Copilot. Two-thirds of the 95 pharmacists use it, while more than half of the approximately 2000 nurses do. Furthermore, one-third of Chi Mei Hospital's 700 physicians use Copilot to assist with diagnosis and treatment, and two-thirds of the 20 nutritionists use it to improve work efficiency.

For example, it used to take Chi Mei Hospital physicians an average of one hour to write a complete medical report. Now, with the help of the "A+ Physician" Copilot service, it can be completed in just 15 minutes. Furthermore, after using the "A+ Pharmacist" Copilot service, pharmacists can now serve 15 patients per day, up from 30. And after using the "A+ Nurse" Copilot service, nurses have reduced the time it takes to compile bed handover records from 10 to 20 minutes to under 5 minutes.

In June of this year, the Copilot service has been used over 3270 times by 4 medical personnel. Chi Mei Hospital plans to provide this digital assistant to more medical professionals in the future to improve medical efficiency and ensure patient safety, thereby achieving digital transformation in the medical industry.

Copilot for Microsoft 365 Traditional Chinese version is now available

Since the second wave of 4 language support for Copilot for Microsoft 29 was launched globally on April 365th, Microsoft has officially added Traditional Chinese to the list of supported languages. Users can now use Copilot for Microsoft 16 in Traditional Chinese without any configuration changes, and the following benefits are enhanced:

• Improve productivity

Copilot combines large-scale natural language models (LLMs), business data, and Microsoft 365 applications to connect work content and its context, thereby correspondingly handling any work and helping to quickly understand work progress.

• Unleash creativity

Copilot is embedded directly into Microsoft 365 applications, enabling greater creativity in Word, more analytical power in Excel, more expressive power in PowerPoint, more productivity in Outlook, and better collaboration in Microsoft Teams, with users deciding what to keep, modify, or discard.

• Trust in responsible and safe AI​

Copilot inherits the security, compliance, and privacy principles set in Microsoft 365 services and operates on a foundation of trust, allowing enterprise organization data to be protected with comprehensive compliance and security controls that meet the industry's comprehensive set of requirements.

Tags: CopilotCopilot for Microsoft 365MicrosoftMicrosoft
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Mash Yang

Mash Yang

Founder and editor of mashdigi.com, and student of technology journalism.

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