Ten years ago, SoftBankPepper robotThis "Goodwill Ambassador," equipped with a chest-mounted tablet and capable of interacting with people, has sparked global interest in service robots. However, with the rapid development of AI technology and the shifting demand for robotics applications, SoftBank is now clearly aiming to expand its robotics business.
According toLatest plansSoftBank will consolidate its robotics-related investments and businesses into a single holding company, pooling resources to form a more coherent R&D and business strategy. This move represents SoftBank's move away from viewing robotics as a mere product showcase and integrating it into its long-term AI-driven industry blueprint.
While Pepper marks a significant milestone, it also exposes challenges facing service robots in the real world: overreliance on pre-set interaction scenarios and a lack of continuously updated intelligence and application value. With the rapid maturation of generative AI and multimodal technologies, robots are poised to truly possess the capabilities of understanding their environment, continuously learning, and proactively collaborating, which have become core priorities within SoftBank's new architecture.
SoftBank Group has long invested in AI and automation, including in Arm's chip technology and various AI startups. Further integrating these technological advances with its robotics business will not only improve R&D efficiency but also potentially establish a cross-sector competitive advantage. In retail, healthcare, logistics, and other scenarios, AI robots can transcend the limitations of merely "conversational" responses and assume roles with both decision-making and execution capabilities.
The key lies in whether AI technology can bring substantial value
Industry observers believe that SoftBank's move also responds to real market pressures. Over the past few years, Pepper and other service robots have failed to achieve sustained commercial success. However, with the maturity of generative AI and edge computing, these applications are regaining attention from businesses and governments. By restructuring its investment structure, SoftBank can not only focus more quickly on promising areas but also avoid the inefficiencies caused by previously dispersed resources.
Whether SoftBank's robotics business can truly break free from the shadow of Pepper will depend on whether AI technology can deliver tangible value. For example, how AI robots can be integrated more deeply into daily life while ensuring privacy and security, or how they can provide cost-saving and efficiency-enhancing solutions for businesses, will determine SoftBank's position in the new round of robotics competition.
Overall, SoftBank is planning to use AI as its engine to elevate robotics from a "demonstration technology" to an "industry-changing" role. From Pepper to the future, this is not just a product evolution but also a strategic repositioning for the group.
Other technology companies are also investing in robotics
In addition to SoftBank, companies like Google DeepMind have recently applied large-scale language models to robot control, aiming to enable robots to complete complex tasks using natural language commands, enhancing their versatility and flexibility. NVIDIA, using its Isaac platform and GPU computing resources, is promoting simulation environments and AI training, providing integrated hardware and software solutions and becoming the computing core behind the robotics industry.
Tesla is also continuing to advance the development of its Optimus humanoid robot, leveraging its accumulated sensing and autonomous driving technologies from the electric vehicle sector to extend them to factory automation and future consumer applications.



