Apple recently took the lead in providing iPhone 12 and iPhone 13 series modelsReplacement parts required for self-repair, and provideSpecial tool rental serviceAfterwards, it was announced that it would officially provide the parts and tools required for self-service repairs for MacBook Air and MacBook Pro equipped with M1 processors, and would also provide repair instructions for reference.
This announcement also confirmed that the self-service repair program will be implemented in more countries in Europe, and will be extended to more Mac models in the second half of the year.
In the self-service repair plan for MacBook Air and MacBook Pro equipped with M1 processor, Apple will provide parts including screen, top cover with battery, trackpad, etc., and will add more repair items in the future. It will also provide special tool rental services.
To use self-service repair, consumers must first go toOfficial websiteRefer to the manual of the product you plan to repair and order the necessary parts and tools through the official website. You can also rent special tools for $49, and the rental period is limited to one week.
On the other hand, Apple also emphasized that in the past three years, the number of its product repair locations has nearly doubled, and it has cooperated with more than 3500 independent repair service providers. Consumers can obtain Apple genuine parts, tools, repair manuals and other resources through these locations. At the same time, technical support is also provided through more than 5000 Apple authorized repair centers and more than 10 employees.
Apple also emphasized that currently 10 out of every 8 Apple customers in the United States can reach an Apple authorized repair center within 20 minutes, thereby emphasizing that it is more convenient for consumers to repair their faulty Apple products nearby.
